Common Questions

Who can access the SHA store?

Only approved SHA employees may register. Select Request Access or contact Pixel & Beam for assistance.

How do I place an apparel order?

Sign in securely, choose apparel styles, select sizes and colours, then add quantities and personalization notes.

How are product prices calculated?

Prices are listed in CAD and may vary by product, size, colour, quantity, and personalization requirements.

Can I pay a deposit?

Eligible orders can be paid in full or arranged with a 50% deposit and remaining balance payable later.

How will I track my order?

Order updates and email confirmations cover checkout, payment, production, shipping, and delivery status.